Dell Service Tag and Express Service Code

Dell Service Tag : refer to 7 character identifier that is unique to your product.

Express Service Code :10-digit numeric Version of the service tag which can be typed into a telephone for a call routing. Sometime your products will show E Service which refer to Express Service Code.

Both ID (identification code) normally located at a sticker on the back or bottom of your products.

Every Dell products will have this information, except some peripherals and accessories.

We use both Dell service tag and Express Service code mostly to identify and obtain support online. For example your service tag is FJR6K1. Now just go to the Dell Online support website : http://www.dell.com/support/home/us/en/19/ and enter the service code in the service code field.

You can choose to enter either  service tag or express service code

Press submit and it will identify and show support that available for your products. Here is the result from service Tag we've entered earlier.

Support page

It will display the support that available online, including the basic information about your device, diagnostic, support topics and articles, drivers and downloads and parts and accessories.

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Compaq Presario CQ60 Software and Utilities Vista - 7

Installation:

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1. Install according to order (recommended).
2. This model design for windows vista and windows 7, so the drivers is listed base on compatible drivers available on the Hp website, vendor website and my personal experience installing window xp on this model.
3. If you need tutorial installing windows xp for CQ60 you can read it here.
4. Install .Netframework 2.0 Before Hp Quicklaunch Installation.


Drivers

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Chipset
Nvidia Nforce Chipset Driver
Version 15.26 WHQL 162MB
Download

Graphic
Nvidia Geforce8200M G Graphics Card:
Version  178.24WHQL 84MB
Download
If direct install failed follow guide here

Audio Drivers:
Conextant High definition Audio Driver

Have disk method is required, read the instruction here: Download Page

Bluetooth:
HP Integrated Module with  Bluetooth Wireless Technology
Version 5.1E  94.68M
Download

Card Reader
Realtek USB 2.0 Card Reader
Version  6.1.7600.48 7.96MB
Download

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Wireless Driver:
There are 3 wireless drivers. Choose base on your specs.

Atheros 2011 Wireless LAN Driver
Version 1.10  79.23MB (all OS)
Download

Broadcom Wireless Drivers
Version5.10.91.8 10MB
Download

Intel PRO/Wireless Drivers:
(requires windows installer 3.0 installed first)
Version 5.20 4MB
Download

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Button:
HP Quick-launch Button
Version 6.40B 19MB
Download

Touchpad:
Synaptics Touchpad Driver 
Version:9.1.11 Q, 16.93M
Download

Webcam
Cyberlink youcam software 2.0 + Driver
Download


Tools and Utilities

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Lightscribe System Software:
Version 1.18.1.1 A 8.4M
Download

HP Wireless Assistant
Version:3.50.11.2, 3.81M
Download

Motorola SoftStylus 
Version:2.2.119.2, 42.73M
Download 


Resources:

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1. Audio Drivers : If you want to get the audio drivers provided by Microsoft, go to Microsoft update catalog using Internet Explorer browser. Search for " Conextant High Definition Smart Audio 221". On the search result look for version 3.49.4.51 date: 6/11/2008size: 783kb. Install manually via device manager using the same method to install the conextant audio explained on this link.

2. Previous version of Nvidia chipset driver 15.24 available here.

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